Terms and Conditions
Red Hot Camera Privacy Policy
Definitions
We, our, us – Red Hot Camera PLC
The site – www.redhotcamera.com
Who we are
www.redhotcamera.com is a web site of
Red Hot Camera Plc. Red Hot Camera Plc provides services to Estate Agents and
their clients. Red Hot Camera Plc does not act as an estate agent itself but
provides services for property sellers and buyers.
By electing to use this website you agree to the Red Hot Camera Plc Internet Privacy
Policy as detailed below. The Internet Privacy Policy relates to the collection
and use of personal information you may supply to us through your use of this web
site. By using this Site and any services we offer via this Site, you are agreeing
to be bound by this policy in respect of the information collected about you via
this Site.
Policy Changes
We reserve the right, at our discretion, to amend, modify or remove portions of
this Internet Privacy Policy at any time. The policy as set out here is our current
policy and changes and amendments to this policy will be posted in this section,
on this site, from time to time.
Instances where this policy may be changed include, but are not limited to, the
addition of new services, the addition of new features or such changes as may be
required due to changes in the law or to the scope of our commercial activities.
This Internet Privacy Policy is in addition to any other terms and conditions applicable
to our www.redhotcamera.com web site. We cannot and do not make any representations
about third party web sites that may be linked to this web site.
Collection and Use of Personal Information
It is our intention that this policy will protect the site user"s personal information
from being dealt with contrary to the applicable privacy laws in England.
When you visit www.redhotcamera.com, when you register for or use the services available
on this site, you may be requested to provide specific information about yourself,
including your name and contact details.
We may also collect and retain information about how you use this site, including
your on- site searches, the properties you view, the estate agents you contact
and the content of the emails you send to them. In addition we may collect and retain
information you may disclose in any form of correspondence that you have with us
electronic or otherwise. Copies of correspondence sent from the web site, that may
contain personal information, are stored as archives for record-keeping and site
back-up purposes only.
Personal information about visitors to the site is only collected when you voluntary
submit details via our on line forms or by email to us. This information is collected
to provide you with access to the necessary parts of the site in order for you to
obtain the services and or information that you require or have requested. We may
collate the information so gathered to develop and improve our site, administration,
support systems and services to you, other site users and our clients.
Personal information submitted by users of this site is used only for the purposes
for which it is submitted, or for facilitating secondary purposes in relation to
satisfying the primary purpose or purposes, excepting where other uses are disclosed
in this Internet Privacy Policy or at the time of collection.
We may also use your information to contact you for on our products and services
and to notify you about important changes or developments to this site and/or our
services and products. Where you have requested or agreed, we might also use your
information to email you, from time to time, details about other Red Hot Camera
products or services which we believe may be of interest to you.
Should you in the future wish us to cease such communications please advise us at
info@redhotcamera.com.
The information we have collected about you will primarily be used to:
- Enhance the relevance and ease of use of the site
- Provide appropriately tailored services to you
- Provide information services to relevant third parties such as estate agents you wish to contact
- Improve the products and services we offer the site user, estate agents and homeowners
- Improve our marketing and promotion initiatives.
In undertaking the onsite actions specified below, you are agreeing to our privacy
policy and providing personally identifiable information that we may make use of
as outlined in this privacy policy.
Sending emails
Should you choose to initiate a property enquiry by means of the "contact the agent"
feature, by so completing the information your enquiry will be directed to the agent
or agents you specify along with the information you have supplied. This enables
the agent or agents you chose to contact to provide you with a personalised service
tailored to your requirements you have specified. The information supplied via this
mechanism will be recorded by us.
If you are logged in to this site when you initiate a "Contact the Agent" email
to an estate agent, the auto complete function will utilise details you have supplied
and your settings. We may also send the agent details of your last property search.
These inclusions may assist the agent in identifying other properties matching your
criteria that may be available for your consideration.
"Contact the Agent" - Important notice about Information passed on to third parties:
You should be aware that providing information to an estate agent through our
site will result in the information passing to the estate agent and your information
will then be held by them subject to the privacy obligations of that real estate
agent and that their privacy policy may differ to this Red Hot Camera PLC Internet
Privacy Policy.
Email a Property to a Friend
When you use the "Email this Property to a Friend" feature of this site,
we record which properties you have sent to the recipient for the purpose of tracking
the popularity of properties showcased on Redhotcamera.com. Other details provided
in the email generated through this feature are recorded solely for internal monitoring
of the "Email this Property to a Friend" service. To protect both the sender
and recipient"s privacy, information collected in this manner will not be added
to our mailing lists.
Registering For Red Hot Property Updates
If you choose to register with us for notification when a new property is listed
on the site that meets your specified criteria, we will retain the details you provide
via the online form in order to optimise the service to your personal requirements.
You can update any of the recorded information held for this feature via the "amend
your details" link on the registration page.
When we forward you notification of new properties matching your criteria that have
been added to this site, we record the settings you use and which property details
have been forwarded to you.
Information forwarded to you about any property via the Red Hot Property Update
feature is not made available to our Estate Agent Clients or third parties.
Saving properties to "My Property Portfolio"
If you register with us and save properties you are interested in to "My Property
Portfolio", we can identify which properties you have saved. This feature is for
your convenience and the individual information is not forwarded to real estate
agents or third parties.
Disclosure
When you request goods or services to be supplied by Red Hot Camera PLC, whether
via this site or through other means, we may engage franchisees or third parties
to provide you with the goods or services you have requested. In those circumstances,
we may necessarily be required to disclose your personal information to those franchisees
or third parties in order to satisfy your request for goods or services so specified
by you.
Apart from where you have consented to disclosure or, as stated above, disclosure
is necessary to fulfil the purpose for which you submitted the information; there
are instances where personal information may be disclosed, including:
*Circumstances where we are legally required to make disclosure or we believe in
good faith that the law requires our disclosure.
*In any event where we have reason to believe that disclosure is necessary to identify,
contact or initiate legal action against anyone damaging or interfering (whether
intentionally or unintentionally) with this site, our rights or property, other
site users, or any other party who could be disadvantaged by such activities.
Security
We do our best to ensure the security, integrity and privacy of user"s personal
information transmitted to this site.
Our security systems, procedures and methodologies are reviewed and updated regularly
in line with current technical developments and capabilities. Due to the inherent
nature of the internet and the fluidity of its continuing evolution, data transmission
and information accessible over the Internet can never be guaranteed to be totally
secure.
We monitor and review our systems and apply ongoing research and development in
order to take all reasonable precautions to protect the personal information you
provide to us by transmission over the internet to this site and our email addresses.
We also take all reasonable precautions to ensure the security of the information
once it is held in our systems.
Additionally, Red Hot Camera PLC employees, contractors and franchisees who may
provide services related to our information systems are obliged to respect the confidentiality
of any personal information held by us.
Whilst we take all reasonable precautions, we will not be held responsible for events
arising from unauthorised access to your personal information.
Cookies and tracking
As is standard industry practice for most websites, this site uses "cookies"
to enable us to personalise user visits to this website, simplify user sign-in,
keep track of preferences and track site usage. Cookies assist and simplify a user"s
ongoing access to and use of this site.
Cookies are data that a Web site transfers to an individual"s hard drive for
record-keeping purposes. Cookies are stored in the hard drive of your computer by
your browser (e.g.: Microsoft Internet Explorer, Firefox etc). Your browser will
have the option to prevent websites using cookies (refer to your browser"s
help screen or manual, also a "pop up" window may appear asking whether to accept
the cookie), note that should you chose to refuse to accept cookies the functionality
of this site may be detrimentally affected.
As is the case with all websites, our servers automatically record "log files"
containing information about the volume and characteristics of our site traffic.
These can include the numbers of the sites pages viewed during a site visit, the
length of time spent on the site and the IP address. Note that our site utilises
"log files" to build pictures of how our site is used assisting us in monitoring
and enhancing our sites functionality and relevance. We cannot identify users from
the log files.
Who has access to the information you provide or we collect
We retain access to all personal information that we have collected from you.
Additionally as previously noted under "security", Red Hot Camera employees, franchisees
and contractors providing services related to our information systems are obliged
to respect the confidentiality of any personal information held by us.
If you have consented when completing the your
details page or on a relevant email form, we may provide any of the information
we collect to appropriately screened third parties enabling them to contact you
regarding products or services that may be of interest to you. If you change your
mind about being contacted by these third parties in the future, please advise us
by emailing info@redhotcamera.com.
If we offer a service provided by a third party that requires us to pass your information
to them in order to deliver the service, you will be required to give consent for
us to transfer your data. We will not pass your data to anyone who is not also registered
with the Data Protection Act.
If Red Hot Camera PLC is sold to or merged with another business entity or enters
into a cooperative commercial venture with another business entity, your information
may be disclosed to the new business owners or venture partners.
We will not otherwise disclose, sell or distribute your information to any third
party without your permission unless we are required to do so by law.
Security, storage and transfer of information
Red Hot Camera PLC observes strict security procedures to ensure that your personal
information is not corrupted, damaged, destroyed, or disclosed to a third party
without your permission and to prevent unauthorised access to it.
All personal information we collect or record is restricted to our internal systems
and offices. Only employees, contractors or franchisees requiring information in
order to perform specific tasks are granted access to personally identifiable information.
You will be asked when we require specific information to identify you. We may require
you to comply with our security checks before disclosing information to you. You
can update the personal information that you give us at any time by viewing " your details" page.
Personal information records are maintained for a reasonable period of time or for
as long as legally required.
Access to, changing or removing the information we hold
When signed in, registered users of this Site can update their information, change
settings or cancel their registration via "
your details ".
Non-registered and registered users of this Site can request we provide them with
a copy of the personally identifiable information we hold via info@redhotcamera.com.
Users may request necessary changes to ensure that information we hold is accurate
and current.
Links to other sites
We provide links to third party Web sites for user convenience. Linked sites are
not under our control, and we cannot accept responsibility for the conduct of companies
linked to our website. Users linking to third party websites via our site should,
prior to disclosing personal information, examine the terms and conditions of using
that Web site and its privacy statement.
Questions and queries
Should you have any further questions or queries regarding our Privacy Policy, or
if you have a problem or complaint, please contact us.
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